CleanBoyHow can we help
Questions, bugs and account help go to one address. Write from the email you use in the app and we can look at your account straight away.
How do I cancel my subscription?
Subscriptions are handled by Apple, not in the app. Open Settings on your iPhone, tap your name, then Subscriptions, and choose CleanBoy. Cancel at least 24 hours before the end of the current period to avoid the next charge. You keep access until the period ends.
How do I delete my account?
In the app, go to Settings, then Account settings, then Delete account. All associated data is removed within 30 days. Step by step on the delete account page.
I asked to reset my password but the link does nothing
The reset link opens the app on the phone where you requested it. It does not work on a computer or on another phone. Open the email on that phone and tap the link there. If it has expired, request a new one from the sign-in screen under Forgot password. More on the password reset page.
How do I export my data?
Under Settings, then Data and sync, you can export everything you have logged.
Does the app read Apple Health?
Only if you allow it. Data read from Apple Health is shown in the app and stored in your own account, and is never used for advertising or shared with third parties. The only thing the app writes to Apple Health is your daily water intake, and only if you turn that on under Water habits.
Where is my data stored?
On your device and, when you are signed in, in our cloud database run by Supabase. Photos are stored privately and only your account can access them. The privacy policy lists everything we collect and why.
Something is wrong in the app
Email us with what you did, what you expected and what happened instead. A screenshot helps. Include the app version, shown at the bottom of Settings.